Good to know
Frequently Asked Questions
Everything you need before you order.
Ordering
Browse our beauty, wellness, and jewelry products, select the items you need, add them to your cart, and complete checkout. If you have any specific questions please text 312-550-0085 via WhatsApp. You can also email support@thesnatchedlabchi.com for confirmation on a potential order. We accept all major credit cards through a secure payment system. Once your payment is confirmed, your order will be processed promptly.
We accept all major credit cards through a secure payment system.
Please contact us promptly after ordering and we will be happy to review your request. Text, call or WhatsApp 312-550-0085, or email support@thesnatchedlabchi.com.
Shipping & Delivery
Orders are processed promptly once payment is confirmed. Delivery time depends on your address. Text or email us if you need an estimate before you order.
Complimentary shipping on orders over $150. Orders under $150 ship at the standard rate shown at checkout.
We currently ship within the United States. For an address outside the US, text or email us and we will confirm whether we can send it.
Products & Care
Keep each piece in a cool, dry place and follow the directions shown on its packaging.
Everyone is different. We recommend patch testing any new product first and speaking with a qualified professional about your individual suitability.
Each bundle page lists what is included. If you want the exact contents before you order, text 312-550-0085 or email support@thesnatchedlabchi.com.
Returns & Support
Contact us promptly after your order arrives and we will review your request. Text, call or WhatsApp 312-550-0085, or email support@thesnatchedlabchi.com.
Text, call or WhatsApp 312-550-0085, or email support@thesnatchedlabchi.com. We're happy to help with any questions or concerns.